Association Management

Mission & Overview

Our mission at Old Clayburn is to provide world class service to the associations we serve. We will deliver white glove membership services, respect, understand and foster the volunteer leadership that is vital to growth and succession, and dedicate our services to these communities created and governed by their members.
 

Management Services

Our management services are delivered through a unique array of talented individuals who form our team of professionals.  Our company partners with specialists in areas of technology, marketing, public relations and finance to provide a seamless delivery of association management services for our clients.  We take pride in delivering the following services in a professional manner:

Operational Audits - Our team of knowledgeable professionals, including individuals with CAE designation, will conduct a thorough audit of your associations operations and provide a confidential report covering all aspects of your organization's operations.  This analysis can provide clear insight into gaps between strategy and objective and identify paths for corrective action.
 

Membership Database Management - Our records management system includes the ability to customize special software programs to suit your associations needs.  Our program allows a variety of customized reporting features, full member relationship management, and web integration that is not available off the shelf.  We have invested significantly in this program and offer our clients the very best without the pain of evaluating, selection and programming.

Membership Applications & Renewals - We offer a variety of tools to assist the association with membership applications, renewals and management of this process.  Our sophisticated and automated software creates a cost affordable and accurate means of processing renewal notices and new member applications.

Communications - From telephone answering and telephony systems to direct mail and general correspondence, our capable communications staff can provide a personalized and member friendly environment for your association.  

Membership Services - From affinity programs to membership discounts, you can rely on our service to provide your association with ongoing maintenance of your member services.  You can also task us with updating and renewing your member services.  You can take advantage of our contacts within the association member services arena to ensure that you are not missing out on valuable benefits for your members.

Event Management - If your association produces an annual convention, regional workshops or any type of event, our staff are experienced in event production and management.  Please see our Event Management page for detailed information.

Non Dues Revenue - With increased pressure to provide more services for your members without increasing dues, non dues revenue streams have become critical to the financial well being of many associations.  If your association finds itself in this situation, you can rely on our proven expertise in developing non dues revenue through sponsorships, strategic partnering, co-op mailing programs and more.

Leadership Training - Volunteer leadership training and succession planning are critical to the stability of every association.  We have developed sophisticated workshop templates and provide experienced facilitators to guide the associations leaders in strategic planning, administration, programming, finance, member services and other key areas.

Marketing & Public Relations - Internal or external, marketing and public relations are vital to an associations image and perceived value.  Our unique combination of talented professionals will put their muscle behind your associations values, mission and goals to ensure that your brand is solid and your delivery is first class.

Finance - Our experienced professional staff are well versed in association finance administration and provide services including bookkeeping, accounts receivable and payable management, banking, monthly financial reports and more.  Year end financial reports are prepared by an accounting firm appointed by your association.  

World Wide Web - If having an online presence is important to your community, you will be in good hands.  Our team of professionals spans the globe in this specialized area.  We bring the power of the internet to the disposal of your association with a strong delivery of information, web enabled processes and tools for your leadership and members.

Fees

Our fees vary based on your associations requirements and number of members.  Each association that we manage has enjoyed a significant reduction in costs without a reduction in service to their members.  For a confidential evaluation and quotation on our services please contact us today.

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